Frequently Asked Questions:

Do the cabins have phones?  No. Relax and unplug while you're here! 

Do cell phones work up there?  U.S. Cellular and Verizon are the 2 carriers for the Spruce Pine area. Even with these providers, cell service can be extremely spotty.

Define 'Rustic Cabin'? Springmaid Mountain is located in the beautiful Blue Ridge Mountains.  The property is surrounded by rich natural landscape and the North Toe River. The cabins are furnished with décor to reflect our mountain town and cabin theme. The cabins are intended to blend and coexist with nature, meaning we do have wild animals outside and the occasional small animal (flies, mosquito, etc…) that try to get inside the cabin. All cabins are treated for pest monthly and on an as-needed basis for such critters. Keep in mind we do our best to eliminate unwanted pests, yet try to stay in harmony with nature. All cabins have electricity, plumbing and other modern day conveniences, yet with the feeling of being close to nature and enjoying a natural setting. Bring along your desire to unwind and relax from the fast pace life throws at us and you won't be dissapointed. 

Do the cabins have heat?  Yes, all cabins have either electric or gas heat. They also have either a wood stove or fireplace as a nice alternative to relax by.

Are the cabins private?  The cabins are located throughout the property with as much space as possible for privacy. The Trillium Mountain Complex has 2 efficiencies and a 3-bedroom suite all located under the same roof, meaning these are not as private as other cabins. The River’s Edge Cabins are duplex units that can be rented either together or separate meaning you can rent a top level or bottom level.  If you pick the 4 bedroom option you will have the top and bottom levels together with interior doors that can be unlocked for easy access to both levels.  All other cabins are stand-alone cabins so they are more private.

What about after hours emergencies? If it is a true emergency call 911 and give the physical address of the cabin. Address is located on the refrigerator of each cabin. For non-life threatening emergencies please call the office number and leave a detailed message.

Do the cabins have air conditioner? Only the Timber Oaks Lodge and Saddle Ridge Overlook cabins are air conditioned. All cabins have ceiling fans in living room area and bedrooms.

Do the cabins have hot tubs? No

Is there a swimming pool? No

Do the cabins have internet? No, but there is Wi-Fi available at the office.

Is there a restaurant on site? No, but there are several restaurants within a 10-15 minute drive from Springmaid Mountain. 

What kind of wild animals are in the area? We have deer, turkey, bears, fox and coyotes in the area, along with some poisonous snakes. We are surrounded by woods and nature which is their natural habitat. Most animals are more afraid of humans than humans are of them, so use caution and steer away from any wild animals.

Where is the closest grocery store? Spruce Pine has an Ingles and a Super Wal-Mart both within a 15 minute drive from the property.

Are bonfires allowed? We have designated fire pit areas for outdoor fires. These areas are first come, first serve community areas. Outdoor fires are not permitted close to cabins due to fire danger.

What about late check-in? After hours check-in box is located at our office. An envelope with name and cabin name is placed in the box for your arrival.

Is early check-in available? Early arrival depends on if the cabin is clean and inspected before you arrive. If you plan to arrive early, please call the office ahead of arrival and ask if cabin is available. Be prepared to wait for check-in time of 4:00pm on weekends and holidays or during peak season.

Are linens provided? Yes, all linens are provided in the cabins. Daily housekeeping is not available; however, fresh towels can be provided during extended stays.

Do cabins have cooking utensils? Yes, all cabins have basic cookware, silverware, dishes, glasses and utensils.  

Do the cabins have TV? Yes, all cabins have flatscreen satellite TV.

Is Springmaid Mountain open year round?  Yes, the cabins stay open year-round; however, the campground is seasonal.

Do I need a fishing license to fish at Springmaid Mountain? No license is required for pond fishing, but a permit from our office is required. If you fish in the North Toe River on the property you are required to have a valid NC Fishing License.